Privacy Policy
Last updated: 3/12/2026
1. Information We Collect
We collect information you provide directly to us, including:
- Name, email address, and phone number
- Home address (for cleaning service delivery)
- Payment information
- Communications with us or cleaners
2. How We Use Your Information
We use the information we collect to:
- Facilitate bookings between clients and cleaners
- Process payments and send confirmations
- Communicate with you about your bookings
- Improve our services and develop new features
- Send marketing communications (with your consent)
3. Information Sharing
We share your information with:
- Cleaning professionals (to fulfill your booking)
- Payment processors (to process transactions)
- Service providers (who assist our operations)
We do not sell your personal information to third parties.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
5. Cookies
We use cookies and similar technologies to enhance your experience, analyze usage, and assist in our marketing efforts. You can control cookie preferences through your browser settings.
6. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Opt out of marketing communications
7. Data Retention
We retain your information for as long as your account is active or as needed to provide services. We may retain certain information as required by law or for legitimate business purposes.
8. Children's Privacy
Our services are not intended for children under 18. We do not knowingly collect information from children under 18.
9. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of significant changes by posting the new policy on our website.
10. Contact Us
For questions about this Privacy Policy or our data practices, please contact us at hello@cleannationus.com.